Unfortunately at this time, our system is not able to customize or substitute products within a specific bundle. If you find that your current bundle assortment does not suit your skincare needs, please keep in mind that there are a few different bundle assortments that you can choose from. 


Also, as a member, you are able to order additional products on a recurring basis at a discounted price.This means if you would like to add an additional cleanser or serum with every bundle, we can easily arrange it for you. 


Our customer care team will do their absolute best to accommodate your needs. Simply reach out to us via email and let us know which products you would like to receive on a recurring basis and we’ll work with you to find the most convenient and cost effective solution!


If you have any product related questions or for help with your routine, please contact us at: myroutine@lovesaranghae.com 


If you have an urgent request, please contact our customer care team via the telephone:

Toll Free: 1-855-895-4344 - Monday-Friday 8:00am-9:00pm, Saturday 8:00am-5pm (CST)