You will receive email notification for any recurring order 5 days prior to being charged. Once you receive your pre-bill notification, should you need to extend this order an additional few weeks or change any billing or shipping information, please contact our customer care team as soon as possible. 


Once your order has been processed, you will receive an email confirmation of your purchase, followed by a shipping confirmation (with tracking number) once your order leaves our warehouse.


If you need to make any changes to your account before your next order, please contact our customer care team:

customercare@lovesaranghae.com


If you have an urgent request, please contact our customer care team via the telephone:

1-855-895-4344 - Monday-Friday 8:00am-9:00pm, Saturday 8:00am-5pm (CST)