While we would hate to see you go, rest assured you may cancel your membership at any time.


If you wish to cancel your membership, please contact our customer care team and we will be happy to assist you. Any insight or reason you are able to provide for your cancellation will be very valuable for us to know so that we may tailor our membership program and products better in the future. 


If you are looking to cancel because you have an overstock of products, please remember you can adjust the frequency of your shipments at any time. Simply let us know how many times per year you would like to receive an order and our customer care team will make the necessary adjustments to your account. If you need a temporary pause you may also push out your next processing date up to six months. 


**Please note that once your membership is cancelled you will not receive access to members only sales days or early access to new products. 


If you would like to cancel your membership please contact our customer care team:

customercare@lovesaranghae.com


If you have an urgent request, please contact our customer care team via the telephone:

Toll Free: 1-855-895-4344 - Monday-Friday 8:00am-9:00pm, Saturday 8:00am-5pm (CST)